The art and science of healthcare management is challenging in the best of times but the current environment requires the highest level of  performance from healthcare leaders.  One resource to assist leaders as they work to improve their organization are books – especially those that are designed to provide the tools and concepts necessary to achieve high performance.

This website provides companion resources for books that are authored by Daniel B. McLaughlin and published by Health Administration Press. It is maintained by the author and other members of his team at the University of St. Thomas Center for Health and Medical Affairs.

Make it Happen: Effective Execution in Healthcare Leadership can be purchased from Health Adminstration Press here or Amazon.com here.  Companion resources are here.

Effective plan execution can turn today’s challenges into tomorrow’s successes.

This book is about getting things done-how to design effective strategy, implement it, and make sure it works. It s based on the best practices of leading healthcare delivery systems, examples from the business world, and research findings.

Use the execution method described in this book to address a departmental issue or to institute organization-wide change. Start today. Develop a focused plan, use project management tools to keep work on track, and engage employees at all levels to support change.

This book:

  • Outlines basic tools for collecting, displaying, and reviewing data that are useful to strategy formulation
  • Explains alternative approaches to strategic planning, including scenario planning
  • Reviews the management tools used to execute change, including the balanced scorecard
  • Discusses how to create a culture that engages employees and drives change
  • Uses the creation of accountable care organizations, healthcare homes, and bundled payment projects as examples of effective execution
  • This companion website contains web links, resources, and videos on the use of the software mentioned in the book



Responding to Reform: A Strategy Guide for Healthcare Leaders can be purchased from  Amazon.com or Health Administration Press     Companion resources are available here.

All laws are modified by future legislatures, and the Affordable Care Act (ACA) will not be an exception. Healthcare organizations must be prepared to respond as the law evolves.

 Responding to Healthcare Reform clarifies the complexities of the ACA by explaining the underlying theories that shaped it, describing the act’s impact on the role of the healthcare organization, and offering direction for strategy formulation. Written for healthcare executives, it focuses on the sections of the bill that are most pertinent to provider operations.

Because the ACA creates an uncertain environment, this book is stocked with a variety of tools to help healthcare executives predict change and recalibrate strategies.

You will benefit from:

  • Practical analysis of key aspects of the bill and how they will impact providers
  • Descriptions of 20 possible scenarios that can be used to test the viability of strategies under various conditions
  • Access to a continuously updated companion website that includes sources for strategy implementation




Healthcare Operations Management 2nd Edition by Daniel B. McLaughlin and John Olson can be purchased from Health Adminstration Press here or Amazon.com here.

McLaughlin_Cover med v2This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, and explains how operations and process improvement relate to contemporary healthcare trends, such as evidence-based medicine and pay-for-performance. The book’s practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems.

This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on agile project management, and the chapter on scheduling and capacity management has been substantially rewritten and expanded. A new chapter on improving financial performance with operations management has been added.

Key Features:

  • Aligns strategic and operational goals, including the use of project management tools and balanced-scorecard techniques to execute and monitor projects
  • Thoroughly explores performance tools, techniques, and programs, including Six Sigma, the Lean enterprise, and simulation
  • Applies process improvement tools to supply chain management, scheduling, and other healthcare issues
  • Includes chapter overviews, a running glossary, discussion questions, and problems for each chapter

Court Simulation


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