This page provides more details and companion resources for Make it Happen: Effective Execution in Healthcare Leadership by Daniel B. McLaughlin and published by Health Administration Press.
Additional Detailed Information
Companion Resources for each Chapter
Chapter 2 Developing Strategic Focus
Will It Work Here? A Decisionmaker’s Guide to Adopting Innovations from AHRQ
The Guide helps users determine if an innovation would be a good fit—or an appropriate stretch—for their health care organization by asking a series of questions. It links users to actionable Web-based tools and presents case studies that illustrate how other organizations have addressed these questions. Users will be able to answer the four overarching questions the Guide poses: Does this innovation fit? – Should we do it here? – Can we do it here? – How can we do it here?
Accountable Care Organizations are partially based on the Medicare Physician Group Practice Demonstration: http://www.cms.hhs.gov/DemoProjectsEvalRpts/downloads/PGP_Fact_Sheet.pdf
Medical Homes have a new demonstration underway:
Bundled payments are being tested by the Acute Care Episode (ACE)demonstrations project:
The IHI “Hospital to Home” strategy is also designed to prevent unnecessary readmissions and optimize financial performance under bundled payments:
Chapter 3 Internal and External Assessment using Business Intelligence
No additional resources currently available
Chapter 5 The Balanced Scorecard
These short videos and downloads are provided so that the reader can install a relatively simple but highly functional Balanced Scorecard. It is recommended the following steps be taken in order:
2. Download the sample Health Care Balanced Scorecard to your desktop by clicking here. (Right click your mouse and save to your desktop – then open.) Next open the file with PowerPoint the view the next video.
4. Download the Health Care Balanced Scorecard to your desktop by clicking here. (Right click your mouse and save to your desktop – then open.) Next open file using Excel and then view the next video.
Chapter 6 Project Management
The templates below are helpful for those interested in using the formal Project Management approach to plan and successfully execute projects. (Right click your mouse and save to your desktop – then open.)
The link below provides a series of web videos on the use of Microsoft Project software.
A short video on linking tasks – http://www.youtube.com/watch?v=f2tQLHD1cRk
A longer Microsoft Video on many of the features of Project - http://office.microsoft.com/en-us/training/CR010214006.aspx
A detailed written tutorial on the many features of Project – http://www.project-blog.com/
Other downloads will be available here including project charter templates for Agile, Lean Six Sigma, and IHI.
|Additional Chapter 6 Resources:|
Agency for Healthcare Research and Quality
Institute for Healthcare Improvement improvement map:
IHI Project management:
Large scale spread:
National Quality Forum
United States Preventive services Task Force
Chapter 8 Embedding the Change
Video – Using SAS to implement Business rules (coming soon)
Chapter 10 Culture and Employee Engagement
An employee engagement survey form is available here. It is 11 questions long and is based on the text. It can be modified to meet an organization’s specific needs.
The Agency for Healthcare Research and Quality has developed a number of culture surveys related to patient safety and they can be found here.
Chapter 11 Leadership
The author and colleagues have placed a self assessment leadership survey online. This survey has been assembled to assist you in assessing your leadership knowledge and skills. It is based on the Healthcare Leadership Alliance Competencies Assessment with revisions from both the American College of Healthcare Executives and the University of St. Thomas.This survey has two purposes. The survey is a self-assessment. By completing it, you will be able to determine areas of both management and leadership that you might wish to improve through reading, education or, in some cases, mentoring.A secondary goal of this survey is to assist University of St. Thomas researchers in analyzing the relationship of leadership skills and knowledge to organizational performance. All data in this survey will be kept confidential. You will be asked at the end of the survey if you give permission to allow your data to be used for research purposes.The survey will take approximately 30 minutes to complete. You are able to exit and return to the survey if you need to complete it at a later time.The survey consists of four sections: Demographic Information, Skills and Knowledge Assessment, General Performance Assessment, Specific Performance Assessment.
Any academic author relies on their colleagues and professional relationships to provide information, support and encouragement. Some printed editions of the book are missing this section. Click here for a list of these wonderful people.
Acquiring the Book
Make it Happen: Effective Execution in Healthcare Leadership can be obtained from: